Frequently Asked Questions

Click "Forgot password?" on the login page. Enter your email address and we'll send you a reset link. The link expires after a short period, so use it promptly. If it expires, simply request a new one.

Email us at admin@blinko.ph for general inquiries, or sellers@blinko.ph for seller-related questions. We respond to most inquiries within 1–2 business days.

Click "Apply as a Seller" from the homepage or your account page. Fill in your shop details and submit supporting documents (valid ID and optional DTI registration). Our team reviews all applications manually.

Every seller application is reviewed by our team. We verify your identity through a valid government-issued ID and check your business details. This process typically takes 1–3 business days. We may contact you for additional information.

Listing products is completely free. Blinko.ph charges a 10% commission on each completed sale. There are no monthly fees, no listing fees, and no hidden charges.

Blinko.ph is exclusively for pet products. This includes food, treats, toys, accessories, grooming supplies, health products, cages, aquariums, and other products intended for animals. Products unrelated to pets are not permitted.

Browse products on the marketplace, add items to your cart, and proceed to checkout. Enter your delivery address and place your order. Each seller will receive your order and coordinate delivery with you directly.

You need a free Blinko.ph account to add items to your cart and place orders. Creating an account takes less than a minute. You can also sign up with Google.

Yes. Blinko.ph supports multi-seller carts. When you checkout, separate orders are automatically created for each seller. You'll receive individual order confirmations for each.

Go to My Account → My Orders to view all your orders and their current status. Each order progresses through: Pending → Confirmed → Packed → Shipped → Delivered. Sellers update the status as your order moves through fulfillment.

You can cancel an order while it is still in Pending status (before the seller confirms it). Once an order is confirmed or further along, cancellation is no longer available. To cancel, go to My Orders, open the order, and click Cancel Order.

When a buyer places an order, you receive a notification in your Seller Dashboard under Orders. You confirm the order, pack it, mark it as shipped, and then mark it as delivered once the buyer receives it. Each step updates the buyer's order status.

Shipping is arranged directly between you and the buyer. Blinko.ph does not provide a logistics service at this time. You can coordinate via the buyer's delivery address shown in your order details.

Blinko.ph supports Cash on Delivery (COD) and online payments via GCash, Maya, and major credit/debit cards through our secure payment partner PayMongo.

For Cash on Delivery orders, you pay the seller directly when your order arrives. For online payments (GCash, Maya, card), you complete payment securely at checkout before your order is confirmed.